Privacy Policy Statement (GDPR Compliant)

This Privacy Notice has been issued by Compare ERP Ltd to comply with the General Data Protection Regulation (GDPR), which came into effect on 25th May 2018. The Privacy Notice replaces any Fair Collection Notice issued under the Data Protection Act 1998.

 

Introduction

This Privacy Policy Statement explains what personal data we may collect and how we might use your personal data. It also explains reasons we may need to disclose your personal data to others and how we store your personal data securely.

Our website may contain links to other websites, which are provided for your convenience. We are only responsible for the privacy practices and security of this website and not external websites. You should therefore check any other linked website’s privacy policies.

This policy may be subject to change, so you are advised to check our website regularly for any further changes.

You can access our home page and browse our site without disclosing any personal data except for information automatically collected by cookies that we use.

 

Who Are We?

Compare Tech Ltd trading as Compare ERP Ltd. Company registered in England & Wales No: 15424738. 71-75 Shelton Street, Covent Garden, London, WC2H 9J

 

Cookies on this website

We may send a small file to your computer when you visit our website. This will enable us to identify you on future visits and to track your movement within it for ‘user-friendly’ development purposes. We may use cookies to collect and store data and to link information stored by them with the personal data you supply to us.

Except for the use of cookies, we only collect information you specifically provide to us. You can set your computer browser to reject cookies, but this may preclude your use of certain parts of this website.

 

How the Law Protects You

Data protection laws (GDPR) state that we are only able to process personal data if we have valid reasons to do so. The basis for processing your personal data includes, but is not limited to, your consent, performance of a contract, to enable billing and to contact you for customer service purposes.

 

What Type of Data Might We Collect From You?

We receive information about you, when you use our website, complete registration forms on our website and if you contact us by phone, email or otherwise in respect of any of our services.

The personal data that we may collect from you may include your name, address, email address, phone numbers and payment information. In addition, we may collect, demographic information such as preferences and interests.

  • Cookies and other online IDs
  • Website visit length, clicks, page views, and other actions
  • ISP and IP address
  • Device and browser data
  • Emails from us you have opened and / or clicked
  • a list of URLs starting with a referring Site, your activity on this Site, and the Site you exit to (automatically collected)

We may collect limited data from public databases, marketing partners and other outside sources in order to enhance our ability to provide relevant offers and services to you and update our records. We may also retain records of your enquiries and correspondence, in the event you contact us.

 

How Do We Use Your Data?

We may use information about you in the following ways:

  • To provide you with access to our services.
  • To comply with our contractual obligations we have with you.
  • To help us identify you and any accounts you might hold with us.
  • To enable us to review, develop and improve our website and services.
  • To provide customer care, including responding to your requests if you contact us.
  • To carry out marketing and statistical analysis.
  • To notify you about any changes to our website and services.
  • To provide you with information about services that you request from us, or where you have consented to be contacted for such purposes.
  • To inform you of any new service or price changes.

 

How do we use your data?

We use data for purposes connected with serving you and operating our business.

Depending on your use of our services and the choices you make, we will use your data for the following.

 

Providing our services and carrying out your requests.

When providing our Services we may use your data (as applicable):

  • To check your identity and eligibility for our services.
  • To register and secure your account.
  • To help you find our best pricing and products.
  • To direct you to the websites of our partners.
  • To process transactions between you and us, or our partners.
  • To track sales and get paid by our partners.
  • To build profiles of your use of services, and personalise your service.
  • To keep your data updated.
  • To provide customer service and support.
  • To enable you to use social sharing tools.
  • To complete data rights requests you have made.

 

Operating our business.

In the course of running our business we may use your data:

  • To do the things that are necessary for running our services and business.
  • To help secure our business and prevent fraud.
  • To create reports for internal or external purposes.
  • To comply with the legal and regulatory obligations that apply to us.
  • To audit our business and processes.
  • To protect the interests of our business, and those of our partners.
  • To help assess any assets we may buy or sell.
  • For other purposes not described in this privacy policy that you consent to (from time to time) and as otherwise permitted by law.

Please note: We may combine your data with the data of others (e.g. a count of the total number of website users per day). This data we create by doing this cannot be used to single you out and is not personal.

 

Retention Periods

We shall retain your data only for as long as necessary in accordance with applicable laws. We assure you that your personal data shall only be used for the purposes stated herein.

 

Collecting Personal Data from Minors

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using our services, you represent that you are at least 18 years of age. If we learn that personal information has been collected from a user under 18 years of age, we will immediately deactivate their account and promptly delete such data from our records. If you become aware of any data we may have collected from children under 18 years of age, please contact us [email protected].

 

Who Has Access to Your Personal Data?

We process your data for administration, billing, support and the provision of services. Management and officers of the Compare ERP Ltd may have access to your data for the process of conducting business related activities only.

 

Third Parties

We may share your information with any 3rd party ERP vendors that you are matched with during the use of our services, or with whom you provide a positive indication to communicate with during the use of our services, such as asking to be contacted by them or requesting a personal discount certificate.

Except for those 3rd parties mentioned, we do not sell, rent or share your personal data to any other third parties for marketing, advertising or any other purposes.

We may however, pass your personal data to third parties for the provision of services on our behalf (for example processing of payments). However, we will only ever share information about you that is necessary to provide the service and we have specific contracts in place, which ensure your personal data is secure and will not be used for any marketing purposes by any third parties.

We may need to share your information if we are acquired by a third party and therefore your data will be deemed an asset of the business. In these circumstances, we may disclose your personal data to the prospective buyer of our business, subject to both parties entering into appropriate confidentiality undertakings.

Similarly, we may share your personal data if we are under a duty to disclose data in order to comply with any legal obligation or to protect the rights, property, or safety of Compare ERP Ltd, or others.

 

Your Rights

Under data protection legislation (GDPR), you have several rights regarding the use of your personal data, as follows:

 

The Right of Confirmation and Access

You have the right to obtain confirmation from the data controller appointed by Compare ERP Ltd, as to whether or not personal data concerning you is being processed or stored. You also have the right to request a copy of this information. You have the right to be informed of the appropriate safeguards relating to any transfer of your data to any international company.

 

Right to Rectification and Erasure (Right to be Forgotten)

You have the right to ask us to correct any inaccurate data or to complete any incomplete personal data that we may hold. You have the right to request that we erase your personal data without delay where one of the statutory grounds applies, so long as the processing is not necessary. If you request us to erase your personal data, then this means that our business relationship with you will end as we cannot provide our service without processing your data.

 

Right of Restriction of Processing/Right to Object

You have the right to object, on grounds relating to your particular situation, at any time, to the processing of personal data concerning you. You also have the right to restrict the processing of your personal data under certain circumstances, including if you have contested its accuracy and while this is being verified by us, or if you have objected to its processing and while we are considering whether we have legitimate grounds to continue to do so.

 

Right of Data Portability

You have the right for certain data you have given us to be provided to you in a structured and commonly used electronic format (for example, a MS document, XLS file), so that you can move, copy or transfer this data easily to another data controller. You may also request that we transmit this data directly to another organisation where it is practical for us to do so.

 

Automated Individual Decision-Making, Including Profiling

You have the right not to be subjected to a decision, based solely on automated processing, including profiling. We do not process any personal data in this way.

 

Accessing and Updating Your Data

You must ensure all your details, including but not limited to, name, address, phone number, email address and payment details are always kept up to date. All changes should be notified to us directly. You can close your account with us at any time by sending an email to: [email protected]

 

Where We Store Your Personal Data

All information you provide to us is stored on secure servers located in the United Kingdom or the European Economic Area (EEA).

Whenever we transfer your personal information outside the UK and the EU, we ensure it receives additional protection in the form of an adequacy decision as defined in Article 45 GDPR, on the basis of appropriate safeguards as defined in Article 46 GDPR, or to the extent permitted by other laws.

International data transfers to third parties in the US are based on the EU Standard Contractual Clauses (SCCs) of the European Commission according to Article 46 GDPR (accessible via the website of the European Commission) or, where applicable, on a valid certification under the Data Privacy Framework.

Please note: As the transmission of information via the internet and email is not completely secure, we cannot guarantee the security of your data during transmission, therefore any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

Any sensitive data (payment details for example) are encrypted and protected.

 

Liability

We agree to take all reasonable measures to protect your data in accordance with applicable laws and in accordance with our General Terms and Conditions.

 

Data Breaches

In the event of a data breach, we shall ensure that our obligations under applicable GDPR data protection laws are complied with, which may include, and is not limited to, notifying the Relevant Supervisory Authority.

 

Contact Us

Please email any questions or comments you have about privacy issues to us at: [email protected]

 

Data Protection Officer

If you have any questions about the processing of your personal data, please contact our Data Protection Officer at [email protected]

 

How to Exercise Your Rights

If you wish to contact us in respect of any of your rights as described above, please send an email to: [email protected]. We will respond to your request free of charge and usually within 30 days.

 

How to Complain About the Use of Your Data

If you wish to complain about how we have handled your personal data, including any of the rights outlined above, you can contact us by email or in writing to:

Compare Tech Ltd

71-75 Shelton Street

Covent Garden, London

WC2H 9JQ

[email protected]

 

Your Right to Make a Complaint

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

 

Changes to this notice

This notice was last updated on April 11th 2024. Should any information provided within this policy be subject to change then this page will be updated to reflect any changes in the law or our privacy practices.

All requests for information relating to your personal data and how we use and process this data will be provided free of charge.